Introduction

Fire Door Inspection Specialists Ltd (FDIS, we, our, or us) is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.

Information We Collect

• Name and job title
• Company name
• Contact information including email address and telephone number
• Property and site addresses
• Fire door inspection and compliance records
• Website enquiry information
• Marketing preferences
• Information relevant to quotations, invoicing, and customer support

How We Use Your Information

Information that does not identify any individual may be used by us or third parties in an aggregated and anonymous form. This information may be used for statistical analysis, business reporting, demographic information, website usage analysis, and to understand how particular pages, services, or features are used. Such information cannot be used to identify any individual.

• Deliver fire door inspection, maintenance, installation, and related services.
• Produce quotations, inspection reports, certificates, and compliance documentation.
• Arrange appointments and communicate with customers.
• Process payments, issue invoices, maintain our accounts, and manage billing activities.
• Meet our legal, regulatory, and contractual obligations.
• Improve our services and customer experience.
• Send marketing communications where consent has been provided or where permitted by law.

Data Security

We are committed to ensuring that your information is secure. To prevent unauthorised access, disclosure, or loss, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies are small text files stored on your device.

• Remember your preferences and settings.
• Improve website functionality and performance.
• Analyse website traffic and visitor behaviour.
• Measure the effectiveness of marketing campaigns.
• Enhance user experience and website security.

Links to Other Websites

Our website may contain links to third-party websites for your convenience and information.

Once you leave our website, please note that we do not have control over the content, privacy practices, or security of those external websites.

We are not responsible for the protection and privacy of any information you provide whilst visiting third-party websites, and such websites are not governed by this Privacy Policy.

We recommend that you review the privacy policies of any external websites you visit before providing any personal information.

Controlling Your Personal Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission, are required by law to do so, or have another lawful basis under applicable data protection legislation.

• Choose whether to receive marketing communications when completing forms on our website.
• Withdraw consent for marketing communications at any time.
• Request details of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request that we erase, restrict, or stop processing your personal data where applicable under UK GDPR.

Your Rights

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Restrict or object to certain types of processing.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact:

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business operations. Any updates will be published on this page.